**** has already sent the flooring. Thanks for the replies. We have endured a long and arduous journey. ****************** has been the middle man is the issue of having to gather information, pass it on from one vendor to another or better known as FINGER POINTING! Fort Wayne, Indiana, United States. Whether you travel to see family or to explore new places, this coach offers a flexible living space that doubles as a bedroom with a privacy curtain. I had leaking from the air conditioner 2 days after buying the motorhome and my first rain storm. Meet the redesigned A.C.E. ", I am rejecting this response because:The ************* location that was given to us, the website above They stated they do not work on RVsWe need a location nearby. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: Cushioned Seating Under Bed Full Bath Two Burner Gas Cooktop 15' Power . Despite our efforts, occasionally errors resulting from typos, inaccurate detail information or technical mistakes may occur. Thor Motor Coach stands by our previous response, we will have our representative attempt to reach the customer one more time. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. Our 2019 ************ Motor Coach seats have started to completely disintegrate. WHY are the flooring issues causing such concern on behalf of Thor? It drops down over drivers head onto safety pins. Brand: Thor Motor Coach. Thor Industries Owner's Forum - This forum exclusively contains discussions related to Thor products including Crossroads, Cruiser RV, DRV, Dutchmen, Heartland RV, Highland Ridge, K-Z, Livin' Lite, We reached out to Thor and la mesa and they say its our problem. Across from the sofa is a booth dinette. Each journey you take with a Palazzo Class A diesel motorhome by Thor Motor Coach is made smooth thanks to the Air-Ride suspension, the Sachs shock absorbers, and the Atlas foundation. My Thor dash radio is also powered by the house battery. See you down the, powered by Interact RV Dealer Website Design, 15' Power Two Stage Armless w/Integrated LED Lighting, Mercedes-Benz Sprinter - 3.0L V6 188HP 325 lb-ft Torque, Mercedes-Benz safety package includes: Active Braking Assist, Attention assist, Active lane keeping assist, Wet wiper system, Distance Regulator Distronic Plus, Electric Stabilizing System (Standard 24FB, 24TT; Optional 24RW), Automatic Leveling Jacks with Touchpad Controls IPO Electric Rear Jacks (Optional 24FB, 24TT; N/A 24RW), Automatic Leveling Jacks with Touchpad Controls (Optional 24RW; N/A 24FB, 24TT), Welded Tubular Aluminum Roof and Sidewall Cage Construction, Vacu-Bond Laminated Roof, Walls and Floors with Foam Insulation, Fiberglass Front Cap with Skylight and Interior Power Shade, Full-Body Paint Package with Gel Coated Sidewalls, Invisible Front Paint Protection, Two Stage Armless Power Patio Awning with Integrated LED Lighting in Awning Arms, Mercedes-Benz 10.25 in. {priceLabel}: I am not in a place where I can plug in and charge the house batteries. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! After getting back both radios not working. Your luxury Mercedes Sprinter motorhomes. Class A Among the largest motorhomes, featuring the amenities of home for full-time life on the road. Listed 15 hours ago in Camp Verde, AZ. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM, Tilt Leather Steering Wheel with Audio Buttons to Control Dash Radio, Upgrade Windshield Privacy Close off Panels, Three-point Seat Belts for Driver and Passenger, Captain's Chairs Heated Electric Adjustable Driver/Passenger Seats, Swivel Captain's Chairs with Two (2) Filler Cushions, Removable Table between Two Swivel Cockpit Seats, Aluminum Wheel with Valve Stem Extensions, Rubber Tread Entry Steps with Step Well Light, High-Gloss Euro-Style Cabinetry with Complementary Cabinet Door Hardware, Hidden Hinges and Slide-out Fascia, Pressed Laminate Countertops, Dinettes, Sofa Tables, Bath and Bedroom, Wall Cubby with Net and USB Charging Port, Accent Lights above Overhead Cabinets, Kitchen, Dinette, Sofa and Bed, Cab-Over Sleeping Area with Telescoping Bunk Ladder, Leatherette Sofa with Queen Size Murphy Bed Conversion (24FB), Leatherette Theater Seating with Footrests (24RW), Leatherette Dream Dinette Booth with Footrests (N/A 24RW), Leatherette Booth with (2) storage drawers (24RW), Wireless Phone Charger with USB Plug on Dinette Table Top (N/A 24RW), Wireless Phone Charger with USB Plug Bedroom (24RW), Single Child Safety Tether in Dinette (Optional 24FB, 24TT; N/A 24RW), Full Extension Metal Ball-Bearing Drawer Guides, Pressed Laminate Kitchen Countertops with Under Mounted Sink with Sink Cover(s), Pop-Up Countertop Outlet and Charging Center for Electronics (N/A 24RW), Decorative Lighted Kitchen Side Splash Next to Cooktop, Two Burner Gas Cooktop, Glass Cover with Electric Start, Glass Protective Cover and Task Lighting above Cooktop, Stainless Steel Accented Convection Microwave Oven, Large Stainless Steel Single Bowl Sink and Faucet with Pull-Down Sprayer, 12-volt Ceiling Vent in Kitchen with Wall Switch, Full Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24RW), Queen Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24TT), High-Gloss Curved Euro-Style Bath Door (24TT), Shower with Curved Anti-Microbial Shower Curtain, Bluetooth Coach Radio System with DVD Multimedia Receiver, Rapid Camp+ Multiplex Wiring Control System, Onan RV QD 3200 Diesel Generator (Optional), Winegard ConnecT 2.0 WiFi / 4G / TV Antenna, Automatic Transfer Switch with Power Protection, Automatic Shoreline-to-Generator Transfer Switch, Single, High Output Low-Profile Air Conditioner, 100-watt Solar Charging System with Power Controller, 1,000-watt Inverter for Entertainment Systems and Select Outlets, 360 Siphon Vent Cap, Tank Odor Prevention. All calculated payments are an estimate only and do not constitute a commitment that financing or a specific interest rate or term is available. Thanks for the replies. **** has not acted in good faith, as the documentation will show. 5 seatbelts. 2. We have had many, many issues with this coach that were all reported to Thor while the coach was new and under warranty. We apologize for yourconcerns, but at this point the coverage period has expired 5 years ago.The material in your coach could be due to care by the original owner, or the chemicals used in the cleaning process that *** be stripping the furniture. We have been done everything we can to get our flooring and heating breech issues resolved with our coach. ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G). Our diverse product line includes many of the world's most recognized gas and diesel-powered motorhome brands. Used 2022 Thor Motor Coach Challenger 35MQ $169,999. There authorized service center is telling me not to get roof patch but replaced. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? The fact that they say we can drive the coach from ***** to ******* to have the work done (travel of course at our expense), and they will deduct the "good faith" offer of $2,000.00 from the final cost is yet more proof that **** knows full well that the labor costs are far more than they are allowing. Onan RV QG 4000 Gas Generator; Winegard ConnecT 2.0 WiFi/4G . We have a leak in the back window of 2018 Thor Axis 24.1. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. The radio may well be powered by the house batteries. Both the sofa and dinette offer overhead storage and can each be made into additional sleeping space for the kids or extra guests.Up front above the cab is a 54" x 96" bunk with a 40" swivel flat screen TV.Create all of your favorite meals and snacks easily in this kitchen with a refrigerator, large double sink, three burner range-top, and an overhead microwave. This is a $200,000 brand new RV that we are paying monthly on but have barley used because Thor keeps denying the warranty claims. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. Report post. I left my parking lights on overnight, and it killed the car and house batteries. The $1,000.00 bid they accepted. Choose from over 120 floor plans uniquely designed for every camper's lifestyle - from the weekender to the full-time RV family. Our {brand} prices are so low, {mfg} won't allow us to display our wholesale price without you requesting it. It may be 'out of warranty ', BUT **** SHOULD NOT BE ABLE TO DISREGARD SUCH A HUGE ISSUE THAT IS PRESENT IN NEARLY ALL OF THEIR COACHES. You probably have to pull the radio out to find it. Apparently, they couldn't come to an agreement with ****. Mercedes-Benz 10.25 in. Please select a year to search for available owners manuals. See us for more details. The 10 Best Spring Break Destinations For RVers, What You Should Know About RV Towing Insurance, 4 Embarrassing Things We Did As New RVers. May 24, 2019 #9 Gary RV_Wizard Site Team Joined Feb 2, 2005 Posts 77,941 Location West Palm Beach, FL All of this back and forth is not fair to us, the consumer. All good. If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. They were the same service centers that said they dont have time for anybody except their original customers and to take it back to the dealer that I purchased it at. From the time we purchased the coach we have only driven a total of ***** miles. On 12-11-20 we took the coach to different dealerships, finally ending up at ****************************. We need this rv fixed asap. A Representative from Thor Motor Coach has reached out to Mr. ******** and confirmed that **** will take care of the invoice with ****. Contact Us. At that time, it started making a screeching sound like a prop from an airplane rubbing against a wooden wall. I WILL BE SENDING MULTIPLE EMAILS TO ********************************* WITH ATTACHMENTS CONFIRMING EVERYTHING THAT WE HAVE DONE ON OUR PAR AND OUR CONTINUED EFFORTS ACTING IN GOOD FAITH. We have contacted the customer to investigate the root cause of the concern. !. Ill keep taking all suggestions and look a while longer. I am rejecting this response because:Customer (******************, owner of said vehicle: 2022 Thor Freedom Elite 23HF Motor Home) has identified issues and concerns in original complaint that have not been answered or addressed in this response from Thor.The reply from Thor "confirmed" that payment was made to ******* **** and arrangements could be made to pick up vehicle. ****************** HAS DONE EVERYTHING IN HIS POWER TO GET ANSWERS AND DONE EXACTLY WHAT **** AT **** HAS ADVISED HIM TO DO AND NOW FINGER POINTING AGAIN! Another for $6,500.00 from *************** in ***********, **. Cab-Over Bunk. The emails I will be sending to Tristen are just a fraction of the emails that I have, as proof of all efforts on our part, far too many to contain in this response. On our 2015 ND the wiring was a mess but our major problem wound up being as bad radio replaced with another bad radio and finally the third radio worked until trade in. It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . This is an independent, unofficial site. CD Player. We have made attempts to contact the customer regarding finding a service center and facilitating repairs. Your Thor rep will be reaching out to you to gather more information on the concern. Spoil the RV owners in your life this Christmas with some of our favorite gifts. Seamless Roof has bubbles. If Tristen needs additional documentation, I will also be happy to send it. I have looked and checked all connections and fuses I can find. If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. The cab-over bunk provides additional sleeping space, and you'll enjoy the flip-up queen bed in the bedroom, along with a 32" TV. Immediately I had power to my Axxera. **** refuses to act in good faith. Watch on. Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. Paperwork included with the purchase documents many of the problems as presenting when brand new.We have powered through many of the issues and paid to have them corrected: slides not level or functional, back toilet not functional, dinette under seat storage not accessible as designed, entry door off level, and this list from the first owner on to us, as second owner, goes on and on.My primary concern today relates to the fabric on my furniture components. A multimeter (see below) should show the voltage between the battery terminals between 13.4 and 14.5 volts DC; if not, the battery may be worn out and need replacement, or it may be low on water, or the converter may not be giving it any power. You must log in or register to reply here. Due to Covid19 supply chain issues, some features and options shown may be temporarily substituted or removed. Thats where the water is coming in, it came that way from the factory. Jumping through hoops. In reviewing my hundreds of emails regarding these issues I was particularly surprised by an email from ********************************* apologizing and stating that the only emails he had been provided were from ***************** in 2020 and the email referencing the $1,000. She agreed to wait till it is safe to drive the coach to get the estimates. Standard and optional features listed on units may or may not reflect actual in-stock unit. All Advertised Prices Expire daily at Midnight. Upon the completion of our conversation, I contacted the dealership and made an appointment for March 3rd, 2023 to get an estimate that I can provide back to Thor Motor Coach. Of course, at our expense. See dealer for details. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: One look at this full-wall slide out coach and you'll be hooked! Have tried all suggestions prior to posting except for the GFI, So if thats the case it woul eliminate any fuse in the Ford block? We are sorry to hear of your concerns with your 2019 *******. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Based on the pictures provided to us, there is no repair to be made. Like most: All went so smoothly from our first email to our going through the American Canadian borders. Then ***** struck, with travel restrictions in place. The elements cause the roof to expand and retract. Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. They said they would me someone to service the vehicle. ********************************* became Retail Warranty Supervisor in April of 2022. The pivotal combination of large Class A amenities with more power than a typical Class B RV. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. Junior Member. Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! Class C, 32 feet Thor Motor Coach. Not just one but every single seat in the coach. 2023 Manuals 2023 Owners Manual - Class A & C: English 2023 Owners Manual - Class A & C: French 2023 Owners Manual - Class B: English 2023 Owners Manual - Class B: French As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. They found lifetime clients and we will never hesitate to recommend them to anyone in Quebec looking, Like most: Thanks for all your help. Stock Number Thor motor coach four winds 24 f e350 - Answered by a verified RV Mechanic . We believe that **** reps know full well that their "goodwill offer" can in no way cover the labor costs to fix the issues with our coach. As we all know in March 2020 the ******19 pandemic hit being considered high risk due to ******19 we stayed home to minimize our exposure. I guess that is the million-dollar question. And we are akready receivng customer no assistance. We want the work to be done correctly. I cant say at this time Im 100% satisfied until I get the estimates and we see what Thor Motor Coach will end up covering under their good will gesture. We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. 40,000 miles. Also if your GFI isnt easy to locate, you may have one on the inverter itself. How can **** choose to refuse to fix this chronic and widespread issue? ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! Based on what was submitted to Thor, we see no warranty concern. Purchased a New Thor Motorhome ( ******* Branded 23CM) in July of 21' (2022 model year), a month after purchase noticed a larger then normal bubble in the roof coming off a roof vent, reported to selling dealer and repair was declined by ****. ************************* was working with us right up until he moved to a new position in March of 2022. If you are still unsure on how to properly operate any appliance or feature addressed by the video recording or documentation, please consult with your local selling dealership or contact Thor Motor Coach, Inc. directly.All content on this webpage is published by Thor Motor Coach, Inc., including but not limited to, all text, documents, photographs, graphics, audio and video is copyrighted by Thor Motor Coach, Inc. All Rights Reserved. The A.C.E. Description. This has gone on for far too long. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. State: Arkansas. This has all been dragging on for far too long. ******* also says we would NOT be reimbursed for any travel expenses. Our 2019 ************ Motor Coach seats have started to completely disintegrate. 2022 Thor Hurricane 35M. Prices do not include government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge and any emission testing charge. Stock Number {stockNumber} {priceLabel} {msrp} {salePriceLabel} {saleprice}. After purchasing the RV, and driving down the road 100 miles, we found the roof started bubbling and alligatoring. Posts: 7. Mechanic's Assistant: Are you fixing your Chassis yourself? TMC was only aware of the roof issue, we will be more than happy to review any warranty claims. Awning attempts to extend while driving. At the time we purchased the coach it was brand new and only had ***** miles on the odometer. * This post was edited 03/23/19 02:00pm by bobndot * ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. Select the desired vehicle below to view all the recalls for that particular make & model. If he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. Both radios are powered from a 15 amp fuse located in the power center under the bed. According to the call notes several of his concerns were discussed and further explained. International Association of Better Business Bureaus. I got a jump and the car battery is working fine now, but the house batteries are still dead. This is Thors final offer as it has been stated multiple times. I do not know WHY he has not had access to this correspondence. There is also a storage cabinet above for dishes and things, plus a pantry for your non-perishables.In the rear along the road side wall find a queen bed slide with nightstands and overhead cabinets providing a comfy place to rest and relax. 33 complaints closed in the last 12 months. Couch framing falling apart from 1in screws being used. Mine is, and it seems a lot of folks on the Thor forum bring this up. Please note - there could be multiple recalls for a specific model RV. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Now all of a sudden ********************************* says that everything is null and void since so much time has passed, even though we have emails from ***************** stating that once things opened up after the pandemic, and we could travel, anything under warranty that was reported to Thor while under warranty would be covered, after travel restrictions were lifted, and we could get the coach in for repairs. Discover the necessary items to make this an unforgettable adventure! He was advised for this to be reconsidered he would have to submit documentation including pictures of what his concerns are, in which he stated he would do so when the weather permits. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. Exterior 32" TV. Mr. and ***************,the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. Thor motor coach four winds 24 f e350 chassis. General RV works hard to ensure the accuracy of all its listings however we are not responsible for any misprints, typos, or errors found in our website pages. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. bunk bed. I have a full side slide on my 2016 Thor Ace 30.2. BBB Business Profiles are subject to change at any time. Like most: We went on our first trip this past weekend. What have you tried so far? Used 2020 Thor Motor Coach Four Winds 22E, Class C For Sale in Salem, New Hampshire Pop RVs 303020 Description: - View this and other quality Class C at RVT.com Online Classifieds trader. Many of our friends with newer coaches report this same issue.I AM REQUESTING THE FAILING COMPONENTS BE RECOVERED OR REPLACED BY *****I am exhausted from pursuing constant repairs on this coach. It features the best of a class a, along with the best features of a class c. That's what A.C.E. 2019. Countless hours spent on the phone, the computer, the road, only to have **** reject the bids we have presented. Step inside and find a 68" jackknife sofa to the right of the entry door. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. We have been diligently working non-stop to get the flooring and heating breech issues resolved. The issues were filed with **** when the coach was new. ********* in **** had the coach for six weeks only to decide in the end not to do the job. You will find it so easy to maneuver the road with the Mercedes-Benz Safety Package that includes features such as active braking assist and distance regulator distronic plus that will help keep a safe distance from vehicles in front of you. We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. I am rejecting this response because: We have been going back and forth with this for three years. And not have heard from them. We have spent more than three years dealing with these issues. Use a pen or paper clip. 1. We have taken our coach to *************** in ***********, ** to have the work completed by a certified tech. I will state again that this is not a new claim. Leaves one to wonder if it was ****'s plan all along to run out the clock. We want **** to act in good faith and resolve these longstanding issues. What's The Best Cordless Vacuum For RVers? Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********. Thor MoTor CoaCh LIMITED WarraNTY 4 Thor MoTor CoaCh LIMITED WarraNTY WhaT ThE PErIoD oF CoVEraGE IS: This Limited Warranty provided by Thor Motor Coach Inc. ("Warrantor") covers those components, assemblies and systems of your new motor home not excluded under the section "What is Not Covered", when sold by an authorized dealer. Payments are with approved credit. We are also providing the **** commercial vehicle center web address. Don't go searching for zebras just yet. #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-. I bought a brand new Thor Hurricane 35M. THOR #2187. Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . Look in house battery compartment. Of course, ********************************* also says that they will take the $2,000.00 "goodwill offer" made off the final bill.
Tyler Johnson White Sox Contract,
Is Luke Gifford Related To Frank Gifford,
Mt Brighton Maintenance Hat,
Articles T