Aritzia has a pretty strict (and somewhat unique) exchange policy. 16, Aritzia had closed all its stores, working quickly to reroute its business through digital channels. Aritzia plans to open five or six new stores and reposition three existing locations, primarily in the second half of the fiscal year. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. Here at Aritzia, you, our loyal clients, are at the heart of what we do and why we do it. And Aritzia has also consistently been a favorite of the Duchess of Sussex Meghan Markle (who has been spotted in several items from the Babaton and Wilfred range). Retail revenue jumped 72% to $305.3 million, up almost 45% from 2020, tracking comparable sales growth of 58% and 26% from the third-quarter last year. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. Where impact and internal change are concerned, its an ever-evolving process. Reopened stores have exceeded the companys expectations so far, said Hill, noting the company is viewing the second quarter with cautious optimism as we prepare for a period of recovery., During the first five weeks of the quarter, reopened stores have performed at 55 per cent to 65 per cent of last years revenue levels, he said, calling that well above our initial expectations., We dont know what the new normal will hold until sometime next year.. Let's continue to take care of each other," continued Mr. Hill. Your Aritzia. Warm wishes and happy holidays to you and yours. expressly prohibited without the prior written consent of Toronto Jennifer Wong, President and COO of Aritzia, Photo Credit: Evaan - https://evaan.com. All emails will be sent by United States of Aritzia Inc. | 611 Alexander Street | Vancouver, BC | V6A 1E1 | Aritzia.com Strategic real estate choices have also always been important to the brand, and Aritzia is growing in that realm and making power moves. Despite the challenges, our beautiful product assortment, best-in-class distribution centre, aspirational website, and response from our loyal clientele led to e-commerce growth in excess of 150% through the end of May 2020.. That compares with it generating $226.2 million in e . All employees and students with COVID-19 infection MUST immediately report the COVID diagnosis to their supervisor, and Employee Health (409-747-9172) . Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). When Brian Hill opened the first standalone boutique in 1984, the idea was simple: offer beautiful clothes in aspirational spaces with exceptional service. TnAction Spring 23 just launched. She rose through the ranks from assistant store manager, to manager, to vice-president of operations. Its collection of ribbed tanks, super-soft sweatsuits, and even easy tees and joggers have been seen on influencers and celebrities alike and it's not hard to see why. ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. Your consent is not required as a condition of any purchase. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. When asked if Aritzia has plans to expand its size offering to better represent the American shopper, Hill shares that there are plans to "offer this in some products." It also partnered with Good360, the global leader in product philanthropy and purposeful giving, to gift Aritzia Community Relief Packages to those battling on the virus frontlines. While International Women's Day and Women's History Month are notable occasions to celebrate the power of women, Aritzia recognizes women all year long, in leadership and executive roles. Each Community Sponsor Package consists of two of Aritzias most-loved Tour t-shirts and two pairs of iconic Aritzia Atmosphere leggings all featuring the custom heart-inspired Aritzia Community logo. Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own. Thirty had reopened by the end of the quarter and 89 as of July 9. Hours are as follows: "The shift to models providing our images from their homes is working well for now, and seems to be continuing to resonate with our clients," says Hill. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. The fund provided financial continuity to Aritzia's people who were directly or indirectly been affected by its store closures due to COVID-19. *The Aritzia Community Relief Fund amount is displayed in Canadian Dollars. Aritzias adjusted net loss was expected to be 25 cents per share on $108.5 million of revenues, according to financial markets data firm Refinitiv. Gift cards may not be redeemed for cash or refunded unless required by law. I received an email/phone call letting me know my order has arrived in-store, can I go pick it up? To order copies of Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. 85% of our employee base is made up of women, including 67% of our Aritzia Leadership Team; three of six executive officers are female; and 98% of our retail management team are women. So in an effort to make things easier for you, weve compiled all the facts in one place. 68735 Views Jan 2, 2023. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. Our retail came back stronger than pre-pandemic levels, and for the first time since the start of the pandemic, all of Aritzias boutiques were open for the entire duration of the quarter, Hill said. Updated 2/14/23. You can only exchange items to Aritzia if you purchased them in person from a store. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. It will also be donating all profits to the Aritzia Community Relief Fund to support its . Click to View our Accessibility Statement. While successful in keeping its team intact, the move received mixed reviews from its online community. Last month, Jennifer Lopez posted a photo of herself on her Twitter and Instagram accounts wearing the brands iconic Super Puff, in white, with the caption: Cozy morning in my Super Puff, Thank you @AritziaI love it! Hill acknowledged the post during the earnings call, saying the artist did a little favor for us at the end of the year.. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Citing exceptional performance throughout the quarter despite the ever-changing pandemic landscape, including supply chain disruptions, shipping delays and labor shortages, Brian Hill, founder, chief executive officer and chairman of Aritzia, said he sees extraordinary opportunities in the retailers future. Audience Relations, CBC P.O. "When we made the decision to close our stores in. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. Photographed by Eric Soltan - [+] https://www.ericsoltan.com, The Super Puff pop-up shop, which is an immersive pop-up environment that opened in December 2020 in SoHo, is aptly named Super World. All sale and discounted items bought in store are final sale. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. Aritzias shares gained 59 cents or three per cent to $19.96 in Thursday trading on the Toronto Stock Exchange. The Company will continue to strategically invest in critical infrastructure across its people, processes, and technology. Well do our best to help. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. It wasnt easy seeing all our boutiques closed and the corresponding decline in our revenues and our profitability, said CEO Brian Hill during a conference call with analysts Thursday after the company released its first-quarter financial results. Were extending our Returns & Exchanges policy. Today, Aritzia is a leader in the retail industry with a world-class team, a loyal community and an exciting future ahead of it. Text HELP for help or STOP to opt out. In its Q3 results, Aritzia reported that its e-commerce revenue was up 78.5% vs.Q3 last year. "Well take those learnings into account as we move forward." Aritzia's Community Care Program is an initiative to donate a total of $20 million worth of clothing to frontline healthcare workers. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. Aritzias net revenue for the first five weeks of the second quarter were down 25 per cent to 30 per cent compared with the same time last year, said chief financial officer Todd Ingledew. In a year thats been anything but normal, the holiday season offers us a chance to look back on the past 12 months and reflect on the resilient efforts of so many, and of all that weve accomplished together. All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card. Insider info on sales, new arrivals and more good stuff. "We are in an unprecedented position to expand our product lines' depth, which includes sizes, length, colors, breadth, [and] new style developments We recognize that additional sizing choices will be important moving forward." We feel a tremendous amount of empathy for those affected by COVID-19, and like all of you, were extremely grateful for our fearless frontline workers. The executive said, while everything is working right now, its about 50% of the way there. The brand, founded in 1984 in Vancouver, is in the process of investing in social media and building that team, he said. Aritzia will also open two pop-up locations in New York and Los Angeles this fall. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. Consumers from New York to Vancouver were shopping for elevated, modern essentials IRL until, of course, things changed. While Aritzia is no stranger to designing its own signature brands, it created a limited-edition capsule collection to celebrate an equation at the heart of it all Women to the Power of Women which dropped ahead of International Womens Day, this past March. The Community Care program is an extension of Aritzias overall commitment to organizations that help women and girls succeed at work and in life. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. Today, Aritzia can count 101 boutiques, with the recent opening of its Ala Moana boutique in Honolulu, its first in Hawaii. Despite the drop in overall revenues, e-commerce sales grew more than 150 per cent during the quarter. Aritzia was startedinside the Hill familys80-year-old department store in Vancouver. Cision Distribution 888-776-0942 How can I find out if my local store is open? Now, with scores of well-followed influencers wearing sizes 14 and above, the ability to represent this demographic through at-home shoots is entirely possible. To provide relief to frontline workers during this time, Aritzia donated $10 million of inventory through the Aritzia Community Care Program, which gifted 100,000 care packages of washable, low-maintenance garments designed for pre- and post-shift comfort to healthcare workers. This table provides guidance and recommendations for immunization providers when immunization errors/deviations have occurred involving COVID-19 vaccine. While our boutiques will remain closed until its safe to reopen, were committed to ensuring job security for all our employees, for as long as we can. As a fashion brand that is leading with empathy, action and innovation, and an optimistic story in the retail landscape, Aritzia is experiencing success by doubling down on a formula that is working. Can I refund it? View original content to download multimedia:http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html, Aritzia Provides Business Update on COVID-19, http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html. Were in this together. How can I get this? Until then, well be right here online and at your service. If you checked out while signed into your Aritzia account, no postage fee will be deducted. We are especially thankful for all of our Distribution Centre teams during this time their hard work and commitment has been monumental and doesnt go unnoticed. The Consolidated Appropriations Act of 2023 extended many of the telehealth flexibilities authorized during the COVID-19 public health emergency through December 31, 2024. All proceeds during this time go directly to the Aritzia Community Relief Fund 100% of which will be distributed to our people. Aritzia started a phased reopening of stores on May 7. Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. Message frequency varies. Immunization providers should follow their regulatory/employer guidance for reporting . We are the place to shop right now in the United States, Hill noted. TnAction Spring 23 just launched. As soon as your return is complete, we'll e-mail you and let you know. If youre returning items from multiple orders, please contact Aritzia Concierge to set up your return. real change starts from within," says Jennifer Wong, President and Chief Operating Officer of Aritzia. The easy-to-wear, easy-to-wash clothing included in the set is meant to help healthcare workers transition pre- and post-shift, keeping sanitary standards in mind. Keep reading to see a few more appreciative posts, and then check out the sets you can send to a loved one or hero in need. In the less-distant future, changes in new products could be seen as soon as next month, with its Fall/Winter 2020 collection launching in August. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). If you purchased an item in-store 10 days before a boutique closure, or through Call & Collect after a boutique closure, you have 14 days to return or exchange at the original boutique of purchase once it has reopened. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. As for what products shoppers can expect to see rolled out in expanded sizing, and when, Hill says Once weve gauged the response to this collection, well be able to assess further expansion. This spring, the brand rolled out its Babaton collection, which offered up to a size 18 on a trial basis. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. The program features custom-made Aritzia Community Sponsor Packages, which are sets of the brands iconic, easy-care, comfortable clothing items that meet the specific needs of healthcare workers. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. Not only did this aesthetic reflect consumers' stay-home reality, creating styles they could see themselves in it also, in many ways, called upon the influencer-popularized It-girl aesthetic, through which Gen-Z millennials are used to shopping online. It was really important for us not to layoff or furlough anyone. "The minute we closed all of our stores in mid-March, we started planning to reopen. "Our clients have faced a lot of change this year as a result of COVID-19 and the comfort and consistency of beautifully made clothes is an Aritzia constant they can count on.". (To date in fiscal year 2021, which started March 2, 2020, Aritzia has opened two new boutiques and expanded or repositioned two existing boutiques in Canada, and opened five new boutiques and expanded an existing one in the United States. To ensure the safety of our people is at the forefront of what we do, weve moved our Support Office and Aritzia Concierge teams to a flexible working environment. On the heels of a successful International Womens Day with its WomenWomen (or Women to the Power of Women) capsule collection and campaign that was released in March 2021, and a 2020 filled with growth, new store openings and a successful e-commerce strategy, Aritzia is making its mark as the destination for everyday luxury. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. In 2019, Black buying power reached $1.4 trillion, according to Selig Center for Economic Growth, and is expected to grow through to 2024. You may opt-out by. Aritzia's staff and its families through COVID-19, EveryStylishGirl's Career Advancement Directory. Aritzia The Canada-based retailer saw "outstanding client response" to the fall-winter collection, with expanded key product in new lengths and sizes, Hill said. Wong explains the growth of Aritzias e-commerce: Upon the closure of our boutiques, we took immediate action to drive e-commerce revenue, adjusting our product, marketing and operational strategies appropriately. Get brilliantly crafted emails from Aritzia on sales, new arrivals and all things Everyday Luxury. Furthermore, you can only exchange your items if you do so within 21 days of your original purchase. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. So anything you buy, like the While our stores are reopening, we recommend returning your order and placing a new order online. Some of Aritzias activities over the past year that stand out and were spearheaded by Wong include its leadership during the pandemic and how it gave back to its communities; creating an optimal framework to enhance its digital selling and e-commerce during store closures; and walking the talk by operating from the mantra that real change starts from within.. This article will answer your questions about the Walmart return policy, including the COVID-19 changes, and bring you the latest updates. Thank you for supporting us, so we can support our people., SUNDAY, MARCH 15 - A Letter to Our Community. More premier locations are becoming available and under increasingly compelling financial terms, he said. Right now, all proceeds will go to the Aritzia Community Relief Fund to support families. Interested? Super Puffs immersive pop-up environments, called Super Worlds, were developed by Aritzias creative team and Willo Perron, the designer credited with Drakes flyingFerrariand Jay Zs 4:44 album, among other projects. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. By the end of May, Aritzia Inc. expected its net revenue is about 45% lower for the current quarter compared with the same time last year due to COVID-19 related store closures and despite a . Please reference the appropriate carrier website for hours of operation and accessible return drop off locations. From your order detail page, select Return Items to fill out the return request form. What is the Return & Exchange policy for items ordered on Aritzia.com? Half of the leases the company has signed were negotiated after the pandemic began and reflect what he called compelling post-COVID financial terms.. Join The Zoe Reports exclusive email list for the latest trends, shopping guides, celebrity style, and more. This is certainly a time for everybody to listen and learn, and take action as a result of that. The brand's mystifying success story has offered a glimmer of hope for brands who were harder-hit by the pandemic and looking for ways to rebuild. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity . To our people, Im incredibly proud of all of your hard work, commitment and flexible endurance. According to Bloomberg, the plus-sized market alone has $20 billion of buying power. Aritzia marketing calls and texts may use an automatic telephone dialing system. Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. So we did not layoff or furlough anyone as it related to COVID-19. (Aritzia currently has approximately 4,000 team members.). Copyright 2023 CNW Group Ltd. All Rights Reserved. As much as real estate is a priority for Aritzia, the brands digital footprint is also a critical part of its strategy. ), Architectural and interior photography of Aritzia Super World NYC. It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. Here's what to expect when visiting our boutiques. E-commerce revenue remains strong, though growth has moderated since most of the companys stores have reopened, he said, and is currently trending 50 per cent to 100 per cent higher than last year. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. For purchases made online, you can return your purchases online and in store. The return-to-work policy, including masking and antigen testing, for employees and students with COVID-19 remains unchanged. Lets continue to take care of each other. Net revenue increased by about 63%, or $175 million, to $453 million, up 70%, or $186 million, from two years ago. Within 21 days of purchase, you can exchange your item or receive a merchandise credit, at any boutique in the same country you bought it in. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Since this began, weve continuously prioritized the health, safety and financial wellbeing of our people. Within 10 days of purchase, you can return your item and receive a refund to the original method of payment, at any boutique in the country you bought it from. If youre returning multiple items, please try to include all items in one box and use one Return Label (even if they arrived in separate shipments or boxes). I cover captivating visionaries in fashion & lifestyle. By working with organizations that have expertise in nonwhite representation, mending singed relations with Black consumers and radically pivoting its internal treatment of Black employees, the brand has the opportunity to grow authentically, so long as it is willing to change. Most corporations have tons of money in reserve funds that could easily be used," wrote one user. Also on the topic of representation, Aritzia has faced criticism in the past for not offering a wide breadth of sizes. If you buy a product we have recommended, we may receive affiliate commission, which in turn supports our work. Your repair is safe and secure at the store location you dropped it off at. Aritzia says it's increasing precautionary measures to ensure the well-being of its concierge and distribution centre employees. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. This depends on what stage of the order process your purchase is at. After 30 days, we will no longer accept returns. Quebec-headquartered retailer Simons also charges a fee of $9.99 plus tax on "each return request," although those who sign up for the brand's free membership can bypass this. More information about coronavirus waivers and flexibilities is available on . Once we receive your package, well process your return within 7 to 10 business days. Opinions expressed by Forbes Contributors are their own. We appreciate your patience during this time. Sales for e-commerce increased almost 47% to $148 million and 162.2% from the third quarter last year. "Our goal is to do our part for the global well-being. Don't worry, you can unsubscribe from our mailing list at any time. Aritzia has been hit hard by the pandemic because many of its stores in COVID-19 hot spots have been forced to close for prolonged periods and the company has had to refocus on online sales. Your Aritzia, We know youre being overwhelmed with news about COVID-19, and we know its a lot right now. Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. Aritzia is a vertically integrated, innovative design house of fashion brands. We are not able to offer exchanges online. In early March, when COVID-19 first began rearing its head around the world, few could imagine the toll it would take on the fashion industry. We learn, we refine, we continue to make changes, Wong shares. Everything were doing is with input from people throughout the Aritzia team. Online purchases can be exchanged in store. Over the course of Wongs tenure with Aritzia, the company has grown from a Canadian retail operation to an internationally recognized name with a successful e-commerce store and a continually growing U.S. presence. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. |. Approximately a year before the pandemic started in North America, Aritzia's 97 boutiques were responsible for more than three quarters of the company's overall revenue. With storefronts closed and the masses sequestered indoors, brands of all sizes faced profound challenges from laying off staff to pivoting their fashions around our new reality. As a group, they are Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Announces Closing of Secondary Offering of Subordinate Voting Shares, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above.
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