1. The flights used in conjunction with our cruises may be based on special fares and may not be by the most direct route. Standard kosher meals must have been requested on the guests booking in advance. Please note that your booking will be re-priced in-line with the up-to-date business and price rules and a new confirmation invoice will be issued. All details you give us in connection with your booking (including those relating to any disability or medical condition or your religious beliefs) will be kept confidential. We may not be able to inform you of your flight timings and routing for bookings made more than 10 months before departure. You must also give us details of any relevant insurance coverage you hold. Celebrity Cruises or RCL Cruises Ltd limit of liability for any shore excursions activities is covered in section 4.6 of these Booking Conditions. The airline and flight routing may differ from the original assignment due to this name change. A significant change is a change to your confirmed holiday, which we can reasonably expect will have a significant effect on it. If there is time to do so before departure, we will offer you the choice of the following options: (a) (for significant changes) accepting the changed arrangements or. Different countries may have different rules. Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. All guests should ensure they have appropriate personal travel and medical insurance before departure. Some guests may be aware that the baggage allowance is 20kg but may not be aware that they are allowed one bag only at 20kg. Please submit your dietary request in writing at least 90 days prior to your sail date giving as much detail as possible as to your particular requirements. When this information is provided at the time of booking or subsequently, it is subject to change (including the substitution of non-scheduled flights for scheduled air services and/or re-routing of air travel due to scheduled air services being withdrawn or changed or being unavailable). It is your responsibility to adequately research any shore excursions and/or activities you intend to participate in and make any relevant enquiries of the third-party operators of same to ensure that you are prepared with appropriate attire for the excursion/activity, including any necessary attire for difficult/dangerous terrain, physical exertion for long periods, and/or extremes of weather. Should you wish to make any changes to your confirmed holiday, you must notify us in writing as soon as possible. The value of the supplement will be confirmed to you at the time of making a booking with us. #3. Please note: If you book two or more cruises to be taken back to back and either one or all cruises are booked under a GTY (guarantee) basis, there is the possibility that you will be allocated different staterooms on each cruise, therefore necessitating the need to move between staterooms on the changeover day between your consecutive cruises. Deposit amount & final payment deadlines for Celebrity Cruises. Please note: The date of departure means the date the arrangements you have booked with us . For bookings confirmed or amended on or after 1 July 2021: 6 to 14 days: 90%, 29 to 69 days: 50%, 70 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). If you have a specific requirement, stateroom location, or are travelling with family or friends (especially children) you want to be near, then we suggest you do not book a GTY. Where applicable, and where we are in a position to notify you, this information will be shown on your Confirmation Invoice. 5.12 What other conditions apply to my holiday. At times, we may offer promotional GTY offers. Online check-in is available from 30 days prior to your cruise and closes 4 days prior to your cruise. B. Cruise-Only Holidays, Build Your Own Package, (not incorporating flight services). Guests who purchase their holiday arrangements via our website need to ensure that all details are correct at the time of booking as amendment or cancellation charges may apply to any components that are requested to be changed at a later date due to any error or omission made by you. All bookings are subject to these booking conditions. Guests are allowed to bring aboard, on embarkation day only, 2 bottles (75cl) of wine or champagne for consumption within their stateroom. Whilst we will endeavour to assist you, we cannot guarantee we will be able to meet any such request. We both agree that any dispute, claim or other matter arising out of or in connection with your contract or your holiday with us will only be dealt with by the Courts of England and Wales. For those with disability or reduced mobility we will seek to ensure comfortable travel through airports, piers and on board by liaising with airlines, port agents, hotels, transport companies and of course our ships to make any reasonable and necessary arrangements for assistance for genuine medical reasons. Celebrity Select DiningSM (open seating) is now offered fleet wide offering guests flexibility with their evening dining. 5.10 What about circumstances which are outside of your control? These details will include, where applicable, the names and addresses of party members, credit/debit card or other payment details and special requirements; such as those relating to any disability or medical condition, which may affect the chosen holiday arrangements, dietary restrictions and religious beliefs which you may disclose too us. Depending on the reason for cancellation, you may be able to reclaim these cancellation charges (less any applicable excess) under the terms of your insurance policy. The information contained relating to shore excursions on our systems and documentation is correct to the best of our knowledge at the time of issue. At the time of booking (or as soon as possible if the condition arises after booking) you must tell your travel agent (or us if booking direct) in writing about any assistance or requirements that you have relating to accommodation, seating or services on your holiday including medical assistance or a requirement to bring medical equipment onto the cruise. NOTE: The only exception to this policy are curling irons and hair straighteners. Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount arising from a build your own package. This means you are not entitled to make any claim against us which is not expressly permitted by The Athens Convention or which is in excess of the limits provided by The Athens Convention. Except where expressly permitted by the Data Protection Act 1998 or the General Data Protection Regulation (as applicable) and any associated legislation, we will only deal with the personal details you give us as set out above unless you agree otherwise. For ships originating in Europe, Asia, Australia and South America the minimum drinking age limit is eighteen (18). We reserve the right to correct errors in both advertised and confirmed prices. We have enhanced sanitation onboard and have made changes so that you can social distance onboard. Other special diets such as kosher meals, gluten-free and lactose-free may be available upon advanced request. Additional policies for groups are located in the Appendices of the Travel Agent Guide and are enforced without exception. Please note that any amendments for hotels, transfers and flights may result in the loss of the amount that was collected at the time of booking for these additional components. However, torch lighters and novelty lighters that look like guns are not allowed onboard. Our own processes and procedures change in line with those policies. If you have booked via a travel agent, please speak to your travel agent so that the funds can be transferred to us, so you can then complete your online check-in. You have 14 days from the issue date printed on the surcharge invoice to tell us if you want to choose option (b) or (c) as set out in section 5.5 below failing which we shall deem you to have accepted the change and will invoice you accordingly for such additional costs and indicate the time period to make such additional payment. Where you book a fly cruise holiday through a travel agent, your travel agent shall provide you with the ATOL Certificate either on our behalf or on its own account. Likewise, if any details change of your holiday that changes the details in the ATOL Certificate we will issue a new ATOL Certificate to you which will replace and supersede the previous one. Please see the onboard sales consultant for full details. This section applies in relation to any loss, delay or damage to property which occurs during your cruise or whilst getting on or off the ship or whilst using any services provided or arranged by us except for any claims in relation to any valuable or important items (see section 2.2 above) or in relation to air travel, including the process of getting on or off the aircraft (see section 2.4 below). Boarding times can vary by itinerary and by stateroom number, please check your e-docs. Further, if such failure to provide this information results in fines, surcharges or other financial penalty being imposed upon us, you will also be responsible for reimbursing us accordingly. You must also give us details of any relevant insurance coverage you hold. For more information, see https://www.nhs.uk/using-the-nhs/healthcare-abroad/apply-for-a-free-uk-global-health-insurance-card-ghic. We strongly recommend that you check with the airline for confirmation of your baggage allowance as in some instances, baggage allowance can be limited to as little as 15kg. Please note: It may not be possible to confirm your flight details at this point. All Activity; Home ; Categories ; Cruise Lines "A - O" Celebrity Cruises ; Celebrity Web-Site - Final Payment Date - Glitch? If you're looking for more information on how to change a potentially impacted trip, please visit our Customer Service Portal. Sign in or create an account. Confirmation that a special request has been noted and passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Special care must be taken of such items. All Rights Reserved. There may be an exception to our standard transfer fees (see 1.11 below) for Onboard bookings, please ask for further details onboard. You will need to have your booking ID and date of sailing to hand or, if we have already received this information from you at the time of booking, verify that the details we are holding are complete and accurate. Please note that we are not always able to offer a direct flight to our guests as this is subject to the airlines schedules and availability. Where this happens because of your failure to fully comply with such obligations we cannot accept any liability to you or any of your party and we will not pay you any compensation or make any refunds to you or your party in such circumstances and you will be responsible for your own onward/return travel arrangements. In this situation, your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not us. Once your airline tickets have been issued, you must travel as per the itinerary in sequence as originally booked. For minors under the age of eighteen (18) at the start of the sailing who are not travelling with at least one of their parents or a legal guardian, written authorisation for an authorised person to accompany the minor must be provided from a parent/legal guardian (see below). Please tell us about any special needs you may have so we can advise you of the suitability of the selected holiday. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Celebrity cruises. Guest understands and agrees that Carrier may prohibit Passenger from going ashore in any port of call, and/or limit guests going ashore for health-related reasons in its sole discretion. If you book within 69 days of departure, you must pay the total holiday cost at the time of booking. You must also give us details of any relevant insurance coverage you hold. Special sailings require final payment 90 to 105 days in advance of your scheduled sail date. If transportation costs or dues, taxes or fees payable for services such as landing taxes or embarkation or disembarkation fees at ports or airports increase or decrease or our costs increase or decrease as a result of any adverse or favorable changes in the exchange rates which have been used to calculate the cost of your holiday. Persons using The Spa must be over the age of 18. If you do not wish to accept the holiday we specifically offer you, you may choose any of our other then available holidays. We/the airline will endeavour to satisfy any special service(s) requests such as special dietary requirements, meet and assist and wheelchair assistance. In this situation, providing we are given not less than 7 days notice in writing of your wish to make the change, we will permit the name change. Deadlines for cruise deposits, payments & refunds (cheat sheet) . This information will be provided as soon as we are in a position to do so. You will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday. Effective tomorrow, "Celebrity Cruises will retain the full amount of the required deposit paid on Non-refundable rate codes (NRD) that are cancelled outside of final payment. Please request your preferred seating and table size at the time of booking. Please note that any sensitive personal information you provide to us will be treated in the strictest confidence. Please advise us in writing of any special requirements you may have at the time of booking e.g. However, the FCC must be used for a new cruise by May 31, 2022, on any cruise onboard . for advice and the most up-to-date health requirements for all destinations featured in this brochure at least 8 weeks prior to travel. Terms and conditions for those travelling in a group are different to those that apply to individual bookings. make the full payment by the December 31, 2022 deadline. Unfortunately I was advised that they are unable to extend your final payment due date. We promise not to levy a surcharge within 30 days of the start of your holiday. If your flight is delayed, we will assist fly/cruise guests by looking at alternative flights, subject to availability. How far out if final payment due? In order to process your booking, we need to collect certain personal details from you. We will only be liable for any air travel that has been booked as part of a standard fly cruise package or build your own package that incorporates flight services. In any such situation we will be fully entitled to rely on all defences, exclusions and limitations contained in the Booking Conditions set out below. If a special request can only be met at an additional cost, except where contrary to the requirements of applicable law, that cost will either be invoiced prior to departure or will be payable locally. 2.4 What should I do if my property is lost, delayed or damaged during air travel? Our room on the upcoming cruise is perfect, so I decide to check that the room number hasn't changed. Applicable regulatory age restrictions apply while the ship is in port and until the vessel enters International waters. Where the Montreal Convention 1999 applies, the maximum we or the airline will have to pay you at present for loss, destruction, damage, delay of luggage is the maximum payable under the Convention. Book now for the best price and offer guaranteed from 150pp deposit. Subject to the above, we and the airline will only be liable for destruction or loss of, or of damage to, checked luggage on the condition only that the event which caused the destruction, loss or damage took place on board the aircraft or during any period within which the checked luggage was in the charge of the airline. We may also be required, either by law or by applicable third parties (such as Immigration Authorities) to disclose your details for various reasons; for example, in the interests of protecting national security. However, we cannot accept any liability in respect of any changes which result from circumstances outside our control (see section 5.10 below) or which do not have a significant detrimental effect. Celebrity Cruises fleet of ships offer more space, more options and more luxury, including 29 sophisticated restaurants, bars and lounges and state-of-the-art theaters and entertainment. This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. In any event the actual flight times will be those shown on youre e-documents, which will be emailed to you approximately four weeks before departure. Length of cruise: Deposit required: Final payment due: 1-4 nights: $100 per person (Sky Suites or lower) 75 days prior to sailing: My husband and I are looking at booking a Celebrity cruise to Alaska. Providing your chosen holiday is available and we have received all appropriate payments, we will send our Confirmation Invoice to you (if booking direct) or your travel agent. This includes any disappointment, distress, inconvenience or effect on any other arrangements. I just talked to a Captain's Club rep. When you pay you will be supplied with an ATOL Certificate. If you have not completed online check-in, you will be required to complete this process at the pier no later than two hours prior to the published sailing time. 2.7 Are there any formal health requirements? By continuing to browse the site, you agree to the use of cookies. You can redeem any FCC by calling us! We have published an update to our Privacy Policy which details how we will use your personal data as part of the additional steps we are taking in relation to COVID-19. Please also note that where you are building your own package some flights may not necessarily return to the same airport in the UK e.g. For all potential guests considering cruising with Celebrity Cruises, please feel free to make contact with us in advance of making a booking to discuss with us any special needs. If the particular services which gave rise to the claim or complaint complied with local standards, laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. If you do not tell us that you wish to choose either of these options within this period of time, we are entitled to assume that you do not wish to do so and will pay the surcharge. Some of these conditions may limit or exclude the airlines or other suppliers liability to you, often in accordance with International Conventions. Where we cannot provide appropriate support or the services as requested, we will advise you as soon as possible. Royal Caribbean Cruises Ltd. do accept all major credit cards. Some medical assistance and some special meal requests may incur a charge by the airline, which will be invoiced accordingly. Please make sure that all valuable and important items (for example, medicines, jewelry, fragile items, important travel and other documents, video/camera/laptop/mobile phone etc.) 1. Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or they will not be permitted to sail. See also sections 4.3, 5.2 and 5.6 below. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. Regrettably, no. the carrying of any special medical equipment, assistance animals, wheelchairs, assistance at the airport/port/on board or relating to ship or hotel accommodation at the time of making a booking. Please Note: any dispute or claim arising out of a shore excursion must be brought against the local excursion operator, however if such dispute or claim is made against a Royal Caribbean contracting entity, it must be brought in the Courts of England and Wales, in accordance with laws of England and Wales who shall have sole jurisdiction over such dispute or claim. Notwithstanding the above, you acknowledge and agree that the very nature of recreational activities on the shore excursion that you are participating in can be dangerous, with inherent risk, dangers and hazards and personal injury (and sometimes death) can occur, and you agree to assume and accept all risks of personal injury or death which may occur. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. We regret we must reserve the right to refuse to allow anyone to travel in accordance with applicable laws including, but not limited to, EU Regulation 1177/2010 and EU Regulation 1107/2006 which permits us to lawfully refuse a person to travel in order to meet safety requirements established by international, European Union or national law or those competent authorities, where the design of the ship or port infrastructure (including terminals) and equipment makes it impossible to carry out the embarkation, disembarkation or carriage of a guest in a safe or operationally feasible manner or where such refusal is necessary in order for us to comply with applicable safety requirements, or for air travel, the size of the aircraft or its doors makes embarkation physically impossible. You must comply with our Guest Health, Safety and Conduct Policy (also called Guest Conduct Policy) while onboard. . If any surcharge is greater than 8% of the cost of your holiday (excluding any amendment charges) and we advise you in writing no later than 20 days prior to the start of your holiday, you will be entitled to choose one of options (a), (b) and (c) as set out in section 5.5 below. A. Call us at 800-288-6006 if you need help finding the perfect cruise. If you booked before 8/1/2010 it is still 70 days. You must pay the applicable price of any such holiday. If you wish to travel on a particular carrier, flight routing, if your departure and/or arrival date differ from the standard flight inclusive package, a Custom air fee of 20 per person may be payable along with any additional costs and charges incurred by us or imposed by the airlines. A chart -style decod-ing algorithm with two basic operations- substituting and attaching-is designed for the. We strongly recommend that you supply the personal details for all guests (including full names, dates of birth and passport details) through our Online Check-In process as soon as possible after the booking is made, as this will help us ensure we can issue all flight and cruise tickets in good time. You will be required to isolate onboard if you contract, or we suspect that you have contracted, COVID-19. The time needed to make final payment for a cruise has been pushed back, a change the cruise line has not done throughout the global health crisis. In such circumstances, you should seek compensation from the financial security arrangements (if any) that the travel organiser has made. The travel organisers own Booking Conditions will apply to your contract (with the exception of section 5.13 (c). You must participate in and follow the processes we put in place, including health screening and testing, to prevent the spread of COVID-19 onboard. Information on health requirements is also contained in the UK Department of Health leaflet T6 (Health Advice for Travellers) available from your local Department of Health Office and most Post Offices, and on the UK Government website at www.gov.uk/foreign-travel-advice. You are also strongly advised to take out appropriate and adequate insurance to protect such items. Celebrity Cruises Inc. and RCL Cruises Ltd both hold an Air Travel Organisers Licence (ATOL number 10486 and 10372 respectively) issued by the Civil Aviation Authority (CAA). This includes, for example, any additional services or facilities, which your hotel or any other supplier agrees to provide for you, or where the services or facilities are not advertised in our brochure or on the website, and we have not agreed to arrange them. eDistribution Support Desk (Travel Agent Automated Booking Tools Support): For password or any other technical assistance with Celebrity Central, Espresso, Airwaves and other automated booking tools, please contact: E-mail: automationuk@celebritycruises.com. Celebrity Cruises. The current Celebrity Cruises brochure contains all available standard cruise only and fly cruise packages as of this date and replaces all previous editions whilst the website https://www.celebritycruises.com/gb always contains the most up to date cruise only and fly cruise products available.
Alex Dana Chicago Outfit,
What To Do With Liquid From Canned Coconut Milk,
Alexander Dreymon Mother,
Articles C