Too high current voltage to a battery pack. The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. However, when it gets steep you may just need to crank up the power to keep pace with the group or conquer the climb. Find out here. This is often referred to as electric bike error 5. Avoid large power demands while this error is active to prevent deterioration. This article gives you more insight on how to fix electric bike error codes with some quick solutions. If you are connected to the app an error code will be displayed. A bike that's so light that when the motor is disengaged it creates little drag and seamlessly blends into the background. New riders may not know all these error code facts. Battery blocked by a short circuit. This is a Class 1 e-bike, so the maximum pedal-assist speed is 20 MPH. This can be very annoying if left on, be sure to turn it off! Solution: Turn off the ebike and remove the battery. But, what was it about this particular system that made us choose it over the others? Error in the Error Database System. Check the motor wire connection. Some common electric bike errors are- 1. I havent ridden it at all so is there a faulty sensor in the hub? Can anyone help me please Battery Pack voltage too low. The new external battery kits to install on any bike that has the Ebikemotion X35 motor system. Basics covered in the video include choosing navigation options, common destinations, and how to download maps. You can also simply disconnect the brake connectors to eliminate the chance of them causing an issue. Even though getting error codes can be any riders nightmare, they are bound to appear anyway. There you have the most commonly experienced electric bike error codes explained. How will I know how much battery charge remains? Check the wiring accessory, disconnect it and contact the accessory supplier. It worked fine in the 'good' bike which is good news. Park City, UT 84060 Eco, Urban and Sport will each offer a slightly different configuration on how much power is offered at each assistance level. Press Button B (bottom button) to decrease the assistance level to the next level down until no assistance is provided. 107 24 This year's list contains 78 items which scored a 9 or 10/10 with our tech team - this gear is the best of the best, and . It occurs when there is a connection problem between the internal controller and the display. I need to update this post. 0000010427 00000 n Enable auto pause - pauses in the same way as your GPS cycling computer stops. How long does it take to charge the battery? Bypassing the motor cable, plug connection with the controller into the motor. do NOT contact me with unsolicited services or offers. Maps and Navigation Voice Navigation Advices - Turns on vocalized turn by turn navigation Show compass - displays a compass in the main page over the map section Map style - allows you to set it to Daytime (white background), Nighttime (black background), Outdoor (daytime brightness, additional colors), and Auto, which changes between the three settings based on your location. Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. . Check if your battery has an on/off switch. Solution: Try reconnecting the plugs while checking that none of the pins is bent and everything is connected correctly. Error code 10 indicates that hall sensor connector is not connected properly. Using OpenSource systems for navigation (OpenStreetMpa) and Weather (OpenWeather) You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. A new era in the riding experience. If the hall sensor is loose or has silicone interferences blocking its connection from the controller to the motor core, then this error is likely to appear. S6 Evo Neo 50 pts. vAA0ptc EWYO B5h*MJ )1686k4m +IOLXh`@i;c1z=h@} U Below is a tabulated error code, cause, and description of commonly experienced ebike errors: As stated earlier, error codes vary with manufacturers; s830 error codes are usually displayed on an s830 LCD unit and have different factory values. %PDF-1.5 % For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. Do I need tax, insurance or a licence to ride the e-bikes? Display shows a motor on it and front motor does not work. It may not display this or other websites correctly. Reduce the discharge speed or stop for a few minutes. The Battery Pack voltage is not correct for this system. Also that Mode is invisible to you in that situation. 0000001285 00000 n Also make sure that the battery prongs line up properly. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. The cutting-edge technology used in the X20 System is designed to create a high-performance riding experience with the best features electric and smart bikes have to offer. You are using an out of date browser. If I could do it on a network switch running internet traffic I can do it on an electric bike. He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. You'd be hard-pressed to know that they are e-bikes at all if you did not look VERY closely. They are offered in 3 different capabilities, 252Wh, 378Wh and 504Wh, increasing the . I wish this was something I could just do via the app! Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. Check for any blockage or tear. Speed Sensor error - Motor consumes but Speed not received from sensor. After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). I took the bike to a local shop that promised they could work on the firmware. Short press the button to set the LEDs to flash. Check your battery voltage. Ray. The X35+ SmartBike system offers three levels of power assistance - minimum, mid and maximum. Hello dubman. EBM App Activation 50 pts. If the error persists, try a new charger.". Up top, weve highlighted via video how to use the bicycles major features. Also, when the software encounters and the connection interrupted. 0000030681 00000 n Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. Contact your eBike dealer. Electric bike error codes are manufacturer-generated values that represent a particular fault in the bike. c[bk8zmk~ PW I never got an email and I can create an account. I have the same problem with the ebikemotion iWok flashing pink on my Ribble bike. Throttle Error This error occurs when a throttle cable is damaged or loose. I typically charge 80-99 percent right before use but I do charge overnight (8+hours) about once a month to balance out the cells entirely. Is the motor restricted to 15mph here in the US? Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. With your e-bike purchase, you have the option to link to the MAHLE SmartBike Systems companion app. It may cause a system failure or improper functioning. I get a message no internet connection or I get there is an error but it doesnt tell me what the error is and it also gives me a message to check for an email to finish the registration. Want to learn how to get the most out of your electric bike battery? Have you any clue what a 68h code might be? Not really sure what else to suggest here if there are no codes shown off. Select the Pulsometer option and follow the instructions. Sign up forin-stock updates and discounts! He is very excited and wants to have it ready for display, Thank you for any interest and help you can provide! Select a point to choose it as your selected destination, Bike Connection status to EBM: indicated connection status to Engine Maps. Please let me know how to get around these problems, Hi I have recently bought an Orbea 20M and have tried many times to open an account but I just cant seem to manage it it just keeps say that I dont have internet connection when I no I have or it just says its has a problem , can you please help me, many thanks Peter, My wife has trouble working out which power level she is in on her Ribble. People who use electric bikes often get some error codes on the display. False battery polarization. Contact us for further assistance. The speed sensor should be screwed into the motor lead plug fully. f. Turn on the . Is the amount of assistance supplied by each individual assistance level configurable? Interested in a Bike with an Ebikemotion Drivetrain? If the problem persists, contact your eBike dealer. This type of error happens due to a simple connection problem. High voltage or incorrect battery use on the bike shows electric bike error code 7. The X35 motor system is light, powerful yet extremely compact. I can confirm the firmware update fixed this. If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. Tried to restart the system, couldn't even let me do that. Using the navigation or maps requires a $4 per year subscription. Elizabeth Davis. Think of it as a built-in Google Maps. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. I say Feb because it hooked it up to a battery charger and tested it then to see if it was still working and had no issue with it. The hub drive motor, for instance, is not as quite as powerful as the bb drive motor. The throttle may be loose or damaged. 0000029939 00000 n Similarly, any heart rate transmitter chest belts must be Bluetooth (BLE) or dual Bluetooth/Ant+ enabled. Usually, errors occur when the sensor becomes unable to calibrate correctly. What should I do if my treadmill is slipping? Same issue for me. Your payment of $15 goes to an industrywide fund that ensures batteries from Cannondale e-bikes are recycled at end of life and do not end up in landfills. Restart the eBike System. Bosch PowerPack 300, 400, 500 Owner's Manual. Press Button A (top button) to change to the next level of assistance up to Level 3. If the error is not solved, replace the battery. If the problem persists, contact your eBike dealer. It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. Well, its not that difficult to check and troubleshoot your electric bike on your own if you know where to look and where to start from. However, you can quickly eliminate such errors with the correct use of electric bikes and regular maintenance. You can always refer to the user manual, your ebike app on your smartphone, or the manufacturers website to get a detailed description of how to fix electric bike error codes. Health Heart rate monitor - Pairs your heart rate monitor to your phone Override recommended MHR (max heart rate) Sends you a notification based on what you set your max heart rate to be Enable auto assist - super cool! Same as above but this time with the top tube mounted button. Treadwell Neo How To Videos 25 pts. In this article, we dig deeper into this and see how to fix electric bike error codes. The beauty of this system is that you are fully in control of how much assistance is offered at all times. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. Solution: Change your bike battery by calculating the necessary voltage (not more, nor less). To activate 'walk assist' mode simply hold Button B for 1-second. If it is correctly connected, replace the charge point and check with the APP to make sure that the charge is increasing. If the error persists, disconnect the accessory. If thats true I cant understand how you can interpret the meaning of the colors on the iWoc ONE when you are using any particular mode. Thus, this article will show you the electric bike error codes in detail. This colour indicates the amount of battery charge that is available to use. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out.
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