tradesy return policy for sellers

When you become successful, they will make upp a reason to suspend your account. Sellers can quickly re-list them on the platform and sell them to other buyers. Next is shipping the sold item. If your concern falls into more than one category, you can just select one reason and enter your other concerns in the space provided on the next screen. Selling on Tradesy is indeed profitable. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return as a misrepresentation claim within 4 days of delivery. It is available in the U.S., Australia, Canada, and India, but at the moment, users of Poshmark cannot buy or sell outside of their country. Awesome deals for authentic designer merchandise & accessories. Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. Any sellers who acted fraudulently against Tradesy, misrepresented an item, or violated any terms of use on the platform may have their access revoked and related earnings withheld. We use dedicated people and clever technology to safeguard our platform. We want to do anything we can to make each experience worthy of your best possible rating! Tradesy has a consumer rating of 4.7 stars from 35,455 reviews indicating that most customers are generally satisfied with their purchases. Best of luck to you! One way to do this is by cross-listing to multiple marketplaces using a smart system like OneShop. I will write to BBB and I hope people will do the same. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Well the messed up big time with my bag, see it was authenticated by a very reputable company. He never told me what the exact issue was and what was misrepresented. Affirm, allows me to get great items and look like a million bucks on layaway status and sometimes we need that Plan. At this point I believe this is an attempt to steal my money, or force me into transferring to whatever their new system is. Any company that holds your available earnings an additional 7 business days (so that they can earn interest on it, Im sure) is ripping its sellers off! I understand why you don't want items held up in bags where folks don't respect the need to move on, but it's hard to shop seriously when the clock is ticking in the bag for only a few minutes. I know that they guarantee it, but you are looking at spending more money for your own Authenticator to look at the piece, or you're shipping it off again to Tradesy. It was delivered December 29th. Past experience, selection of merchandise and pricing. What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. Packaged with style as though Coco herself sent me this bag. PleaSe do not trust their promise of selling AUTHENTIC items ! They not gonna pay you for your damaged returns. I received bag without tags and I had a 3rd party to check for authenticity and it was counterfeit. Time-consuming but entertaining to have so many items to look at, need to take a little risk without being able to try things on, but my first try was a the most fun dress I've ever owned. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. In addition, there are thousands of designers and brands available on Tradesy. If our Quality Control and Authentication review finds the item did not match the listing, you may have any seller badges removed, and your account may be negatively impacted. The transfer fee is for the payment processing fees Tradesy pays on your behalf when you sell an item. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. New Menswear. Some common items you can sell include designer goods like bags, shoes, clothes, accessories, and anything ceremony-related as long as they are fashionable and authentic. A 19.8% commission rate is used for any sales over $50. Prom season is here, and you deserve to look and feel amazing for your big party! Why on earth would I seel a MOLDY bag to anyone??? So I'm praying I can find one thing that j actually like that is not fraudulent! the one shown is incorrect. 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The Kate Spade Cat Phone Purse came in immaculate condition and am I am so happy to have it! Never again will I sell anything on this site. It has been 26 days since my item was delivered to the customer on Tradesy and I still dont have a dime. Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded". Send us an email at team@tradesy.com, and we'll make this right. Thank you This feature will help you find the best time to place your item on sale on the site. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. ive spent over 1300$ in 6 months. Tradesy Restricted Items: Keep These Off Your List. Saving favorites is a good way to be able to do so without putting something in the cart. Tradesy is still a sham of a company!Im currently awaiting response from my attorney general!This is the second time I had to contact the attorney general of N.Y.S.! I will definitely recommend Tradesey to those looking to purchase a quality designer product. When you purchase fake brand products from Tradesy, youll get reimbursed in full. Here's what happens next, Welcome Tradesy Buyers! It enables you to post as many items as you want for free. I chose the product because it was a pair of shoes I had wanted for several years that had been discontinued, and this was the first time I had seen a pair for sale that were my size and in perfect, brand new condition! The above statistics have triggered an increase in the number of online sales platforms for secondhand clothes. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Then, you can convert your earnings to site credit and use them to purchase items on Tradesy during your next shopping spree. Tradesy has been wonderfully responsive and I would give 5 stars for their communication. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. Over time, Tradesy has gone on to become one of the best e-commerce and e-marketplaces in the world. At which point Tradesy put a hold on the funds because I was a new seller (I had sold another item prior with less frustration, which is why I decided to use them again). That said, it offers some incredible services that you cannot get on Poshmark or eBay (which typically charges half as much in commissions), such as prepaid shipping. No problem. The rep said I can send photos of the item as it was being packaged as they are still waiting for the return, but guess what? Theyll offer you some crappy resolution deal that no way nears match the destroyed item. since the order was placed even same day they are unable to assist with the modification of the transaction or even offer an account credit. I took some pictures of what I received vs. what they showed on their listing. Tradesy also streamlines your shipping process. Find an alternative. HERE is the main reason why I will never use Tradesy again (and you shouldnt either). For items priced at less than $150, the payment processing fee will be just $5. Banks vs. Credit Unions: Whats the Difference? This company is a rip off. Please know Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. As a Tradesy seller, you know the frustration of following the site's guidelines while trying to attract more potential customers. Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. We were blown away. This platform also ships your item to customers in a pre-paid shipping kit this kit is provided for you in each sales transaction you make. It's all good!;-). The seller that I had however was non-communicative and although I love my purchase, there was glue on the handles of the bag and the tissue paper that it was wrapped in stuck to this glue which makes me question the seller. Only complaint, I got an email offering $50 off my first purchase AFTER it was on it's way, so I'm not sure if I'll get to use it. Since the countdown to purchase is a high-pressure limit of 5 minutes Favorites are necessary, but 5:00 may not be enough time to move everything to the cart if I have selected a lot. I am just starting to try Tradesy so I'll see how it goes! OneShop lets you sell more by importing your existing listings and then quickly cross-listing them to several marketplaces with minimal effort. The authentication card was also missing and there was no dust bag as listed. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. My 2nd purchase on Tradesy and just as good as the first. The item cant be unbranded, and we may not accept the brand. Tradesy Popular topics for 'Buying' Customs duties My order has been lost by the carrier The item I received doesn't match its description How long does the seller have to send my item? We only have so many days to confirm that we will have the item will ship in a timely manner. Learn more, After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. Hi Gene,We recently reviewed your feedback and wanted to follow up with you. We want to do anything we can to make each experience worthy of your best possible rating! The label is free of charge and you will be able to print it from your Vestiaire account at the time of shipping. However, while Tradesy deals majorly in womens wear, the others sell varieties of items. Selling on Tradesy is quite easy; all you have to do is list the item on their website. Affirm, allows me to get great items and look like You always make it easy to purchase with Affirm, Always been a pleasure, It's effortlessly. Tradesy is one of the most popular peer-to-peer resale marketplaces for buying and selling women's clothing and accessories. Tradesy offers no mean for mediation they simply credit at her and shipped back a damaged dress to me. Is there any way to get feedback of a particular seller on tradesy like they do on ebay? Worse selling app!!!!! Here are 8 tips for writing great reviews. If you plan to sell more expensive items, then eBay may be a cheaper platform as it offers a lower standard sales fee. Comments will be updated if resolved.Update; Tradsey stood behind thier customer service! This processing fee is covered by Tradesy at the time of check out when a buyer places an order, so there is, unfortunately, no way to waive this fee unless you decide to use your earnings to shop on Tradesy. It was discontinued several years ago so I couldn't buy it new, and I had yet to find it on a secondhand luxury reseller site (Real Real, Fashionphile, etc). It offers a service that enables you to pay for products in installments. The shoes were actually in better condition than I anticipated and the seller packaged them up really great! I was anxiously hoping that I made the right decision to purchase this item. And as of 2023, eBay has over 135 million active users on its site and over 600 thousand monthly downloads of its mobile app on Google Play and Apple App Store. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. I bought the same exact purse back in 2017, which is now in awful condition, cause I use it daily. This is often due to the lack of incentives to offer customers. tradesy return policy for sellers. New members on Tradesy receive a $25 discount on their first purchase above $199. Were always here to help. Our experts review all listings before they are published, and passing our item review is easy. Friendly, professional and exceptional range of unique items at relatively reasonable prices. Like Tradesy, the label is free of charge (paid by buyers) and provided at the time of sale. When it exceeds 250 products in a month, youll have to pay $0.35 for each product you list. Furthermore, Tradesy provides its buyers and sellers additional security when transacting inside the platform. I've always wanted a LV purse and my coworker recommended checking Tradesy out. You can withdraw your earnings using a debit card, ACH transfer, or PayPal. All submitted reports are confidential and will never be shared with the listing owner. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. I have used you guys in the pass, Great Customer Service. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. I got this Jay Godfrey dress in red for $30 and I love it. They only communicate your earnings when you list an item, they dont tell you that when you choose to cash out your earnings, you will be charged an extra fee for cashing out YOUR money. Have never had a Tradesy problem in several years of selling. Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. You can see more about making an offer and settings, Welcome Tradesy Sellers! Like other resell sites, Tradesy serves as a middleman service that links a selling fashionista to a buying fashionista. To get started, youll need to download the Tradesy mobile app on Android or iOS devices and sign up. Past experience, very fair pricing, choice merchandise and extremely pleasant customer service folks when I've had the need to call upon them. I am currently in the process of trying to remove my funds from Tradesy, since they are closing. Worst selling app ever!! The website is user friendly to navigate. Tradesy is the leading peer-to-peer resale marketplace for buying and selling luxury, designer, and vintage fashion.

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